Around 10 days before a flight, assist your pet to become accustomed with the pet carrier in which it will be travelling.
Place the carrier near your pet’s foods and entice it to enter the carrier with a toy, treat and praise.
Exercise your pet before travel and maintain normal feeding and walk routines.
If your pet is not familiar with driving in a car, reduce your pet’s anxiety by taking it for short drives.
Do not feed pets on the day of travel unless medically required, or they have ample time and opportunity to toilet in advance of the departure time.
For domestic pet travel use a plastic bottle without labels or adhesive from labels. Fill the bottle with water and deep freeze a few days before departure. Secure the frozen bottle with cable ties to the inside of the container securely with cable ties. Pets will lick condensation from the defrosting bottle for re-hydration during the flight.
Live Animal Regulations stipulates that international pets must have access to water at all times. This is generally provided by a drinking vessel secured to the door of the travel container. The drinking vessel must be fitted with an external funnel to top up the vessel without the need to open the door en-route.
Do not exercise your pet excessively before departure as heavy exercise will increase the need for rehydration
Before collecting your pet from the airport or from the agent, check the container for essential documentation such as vaccination certificates, clearance certificates, copies of pet passports and blankets. For pups or kittens, please seek care advice from breeders.
When collecting pets from the airport from international flights, please note there will be extra charges according to country import requirements for veterinary inspections, customs clearance, airport handling charges, customs duty and excise.
When your pets arrive at your residence, please ensure they have access to plenty of water until they become familiar with their surroundings. Do not over feed your pets once they get home, provide small meals provided on a regular basis. Pets arriving on international flights may suffer from jetlag and you may notice a change in behaviour. Please monitor their intake of liquids and solids for at least 72 hours after arrival and contact a vet if they appear to not be eating or drinking properly.